Portfolio
One’s actions speak louder than his words. Here is the list of our “actions”. Become acquainted and know us better.
Call-center Management System
The following work was done during the integration of the Call Center Management System in the "DostTech" chain of stores:
- Registration and storage of incoming calls appeals to the Call Center
- Processing of incoming appeals
- Real-time monitoring of the call center
- Receive a detailed report on calls and inquiries and thus ensure customer satisfaction
- Separation of customer requests by topics
- Opportunity to assess the performance of IP employees