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One’s actions speak louder than his words. Here is the list of our “actions”. Become acquainted and know us better.

Call-center Management System

The following work was done during the integration of the Call Center Management System in the "DostTech" chain of stores:

  • Registration and storage of incoming calls appeals to the Call Center
  • Processing of incoming appeals
  • Real-time monitoring of the call center
  • Receive a detailed report on calls and inquiries and thus ensure customer satisfaction
  • Separation of customer requests by topics
  • Opportunity to assess the performance of IP employees